Privacy Notice
Thank you for visiting our website. We are committed to providing a wonderful and secure online shopping experience, along with the personalized service consistent with our company's high standards. We respect and protect the privacy of your personal information, and this is part of our commitment.
This Privacy Policy describes what information we collect about you when you visit our website (hereinafter referred to as the "Website"). The Website and all its features are collectively referred to as the "Services". This Privacy Policy also explains how the company uses and shares your personal information, and how you can control how we use your personal information.
By using the Services, you agree to our collection, use, and disclosure of your information as described in this Privacy Policy, including the transfer and storage of your personal information to the United States/Canada/Hong Kong, and agree to the Terms of Use incorporated by reference into this Privacy Policy. If you do not agree, please do not access or use the Services.
Q: What information does the company collect?
A: The company may collect your information in the following ways:
Your interactions with the company: We collect information about you and your transactions and other interactions with us. This may include your use of the Services, making purchases, registering for our product catalog, newsletters or email lists, participating in sweepstakes, contests or other promotions, participating in product reviews, surveys or other similar activities, giving gifts or virtual gift cards to others, or otherwise contacting us.
If you purchase goods from us, we may also collect your billing address.
Information you provide about third parties: If you send communications to others through the Services, we may collect information such as the person's name, phone number, email address, and/or shipping address.
Information automatically collected by this website: We or our service providers may use cookies, web beacons/pixel tags, log files, JavaScript, and other technologies to collect certain non-personal information about visitors to this website, users of online services, and interactions with our emails and online advertisements, so that the company can track and analyze data and certain statistical information. For example, we may collect the following information: your browser type, operating system type or mobile device model, web pages viewed, links clicked, IP address, mobile device identifier or other unique identifier, the website you visited before visiting our website, the time you spent browsing or using this website, the number of times you returned, or other clickstream or website usage data, and emails you opened, forwarded, or clicked through to our website. Collecting this information and associating it with your personal information helps us customize the website and enhance your online shopping experience by saving your preferences when you visit specific websites. It also helps us identify website features, promotions, advertisements, and offers that may be of particular interest to you, and allows us to retarget online and mobile ads to you on the computers or devices you may be using.
From Third-Party Sources: We may obtain information from other sources to update or supplement the information you provide or that we collect automatically (such as information used to verify or update your address or other demographic information), or when you contact the company through a third party (including social networks), we will obtain information based on your registration and privacy settings on those third-party websites.
Information Integration: We may combine information we collect from or about you (including information you provide to us, information we collect automatically through the website, and information from other computers or devices you use) with information about you that we collect or receive from other online and offline sources or from other third-party sources.
Third-Party Analytics and Advertising: We may also use third-party advertising, analytics, and tracking tools to better understand the website's user base, how users use the website, how to improve the effectiveness of our services and related content, and to help us or these third parties deliver more targeted advertising to you on the internet. These third parties may use technologies such as cookies, web beacons, pixel tags, log files, Flash cookies, or other technologies to collect and store non-personal information. They may also combine information collected from your interactions with the website with information collected from other sources. We do not have access to or control over these third parties' use of cookies or other tracking technologies.
Q: What tracking options do I have?
A: Certain parts of this website require the use of cookies. By registering for and using this service, you agree to the use of cookies. If you do not agree to the use of cookies, you will not be able to use this service. Below is a description of four types of cookies and examples of how we use them to provide you with our services:
- Strictly Necessary Cookies - These cookies are essential for you to browse and use the website's features, and without them, we would not be able to provide our services. We use these cookies to identify and maintain your login status and manage your shopping cart.
- Performance Cookies - These cookies collect information about how visitors use the service, such as which pages they visit and whether they receive error messages. This information does not identify you personally but is aggregated to improve our services. Functional Cookies - These cookies allow us to remember certain choices you make when using the service and provide you with a more personalized experience, such as your shipping country/region and currency preferences.
- Targeting Cookies - These cookies are used to deliver online advertisements relevant to you and your interests and to measure the effectiveness of advertising campaigns. They may be placed on the service by us or our advertising partners with our permission. For more information about targeting cookies and how to control their use, please see the "Internet-Based Advertising" section below.
Our system may not respond to "Do Not Track" requests or headers from some or all browsers. We may use cookies or other technologies to deliver more relevant advertising and to link data collected across other computers or devices you may use.
To learn how to receive more relevant advertising or manage your settings, please see the following information:
To learn more about managing your privacy and storage settings and how to opt out of third-party advertiser cookies, you can visit the Network Advertising Initiative (NAI) opt-out page at http://www.networkadvertising.org/managing/opt_out.asp and www.aboutads.info/choices and follow the instructions. For specific instructions on how to opt out of Criteo advertising services, please see the Criteo Privacy Policy.
If you wish to prevent Google Analytics from using your data, Google has developed a Google Analytics opt-out browser add-on, which is available at https://tools.google.com/dlpage/gaoptout/.
In addition, you can visit www.allaboutcookies.org for information about cookies, including how to refuse cookies. On your mobile device, you can also adjust your privacy and advertising settings to control whether you receive more relevant advertising.
We or our service providers may also use Flash cookies (also known as Local Shared Objects) or other similar technologies. A Flash cookie is a small data file placed on your computer using Adobe Flash or similar technology. These technologies may be built into your computer or downloaded or installed onto your computer by you. We use these technologies to personalize and enhance your online experience, streamline processes, and personalize and store your settings. For example, Flash cookies can help our website visitors set video playback volume preferences, play games, and participate in surveys. They help us improve our website by measuring the areas that are of most interest to our customers. Other websites or our marketing or business partners may recognize these Flash cookies. Flash cookies are different from browser cookies, and the cookie management tools provided by your browser may not be able to delete Flash cookies. If you disable Flash cookies or other similar technologies, please note that you may not be able to access certain features and services that can make your online experience more efficient and enjoyable.
Q: How does the company use the information it collects?
A: The company may use the information we collect about you for any of the following purposes:
- To verify, confirm, authenticate, deliver, install, and track your orders (including processing payment card transactions, arranging shipping, processing returns and refunds, maintaining your purchase history, and contacting you regarding your orders, including by telephone), or to provide services for products you purchase from us.
- To enhance your online shopping experience, including identifying you and welcoming you to the website.
- To send you catalogs, information, newsletters, promotional materials, and other products/services offered by the company or on behalf of our partners and affiliates.
- To provide you with customized website content, targeted offers, promotions, and advertisements, which may be provided by the company or other marketing partners on the website, through other third-party websites or applications, or via email or text message, and which may be of interest to you.
- To improve our website, products/services, customer service, and customer shopping experience.
- To use your data in an aggregated, non-specific format for analytical and demographic purposes.
- To protect the security or integrity of the website and our business, such as by preventing and detecting fraud, unauthorized transactions, claims, and other liabilities, and managing risk exposure, including identifying potential hackers and other unauthorized users.
- To contact you when necessary or required, including responding to your questions and comments and providing customer support.
- As otherwise described to you at the time of data collection.
Q: What information will the company share with others?
A: The company may share the personal information we collect about you in the following ways:
Company Affiliates: We may share the information collected within the company, among our affiliates, and with any new companies that may join our family of affiliates in the future.
Joint Marketing Partners: We may partner with third parties, such as companies that provide products and services, reward programs, co-selling programs, sweepstakes, promotions, and other co-sponsored activities, to provide you with certain services. Such services will be clearly identified as being provided by a third party. If you choose to register for any products and/or services, you will be providing your information to both the company and that third party; or, the company may share your information directly with that third party so that the third party can provide you with its products and our own products and services.
Other Third Parties: The company may share your information with certain partners, affiliates, and other third parties that we believe may offer you benefits or be of interest to you.
Legal Disclosures; Security: The company may transfer and/or disclose information we receive from or about you to fulfill legal obligations; to provide information to law enforcement authorities under applicable law; and when we believe in good faith that the law requires it. We also reserve the right to share information with law enforcement and other companies for purposes of fraud prevention and credit risk reduction, detecting any technical or security vulnerabilities, enforcing our terms of use or other applicable policies, or otherwise protecting the rights, property, safety, or security of third parties, service users, the company, or the public.
Business Sale: In the normal course of business, we may sell or buy assets. If another entity acquires all or part of the business of the company or its affiliates, the information we have collected about you may be transferred to that entity. In addition, if the company or its affiliates file for or are subject to any bankruptcy or reorganization proceedings, such information may be considered an asset of the company and may be sold or transferred to a third party. If a sale or transfer occurs, we will use reasonable efforts to require the transferee to use the personally identifiable information provided through this website in a manner consistent with this Privacy Policy.
Service Providers: We use third-party service providers to perform certain services on our behalf when the information is necessary for them to perform their duties.
Aggregated or Anonymized Non-Personal Information: We may also share or sell aggregated or anonymized information that does not identify you personally with our affiliates, agents, service providers, business partners, or other third parties for their marketing or analytical purposes or other legitimate uses. Such aggregated information that does not identify you personally cannot be used to identify you.
SMS Marketing and Notifications (if applicable): By entering your mobile phone number at checkout and completing your purchase, or by subscribing through our subscription service or keywords, you agree to receive SMS notifications (including order notifications and abandoned cart reminders) and SMS marketing offers from us. The number of monthly SMS marketing messages will not exceed X. You can unsubscribe from future SMS messages by clicking the unsubscribe link. Sending SMS messages or using automated features requires you to enter your mobile phone number or recipient name into our import tool. We will store and use this data to show you marketing campaign analytics and results, including SMS delivery status, sending status, and in some cases, whether a purchase ultimately resulted in a sale. If you decide to use our link shortening service within the bloomwithsun.com service scope, we will collect information on whether the link was clicked and use it to display the results in your analytics data. If you decide to use any other third-party service outside the scope of bloomwithsun.com (e.g., third-party link shortening services, GA tracking, etc.), you will be directed to their respective third-party policies and will need to agree to those policies. After sending the SMS message, we will pass the data to our SMS carrier to complete the SMS delivery. We only share information with the carrier when initiating a marketing campaign. If your recipient no longer wishes to receive SMS messages, they need to reply "STOP" or contact us at the following email address so that we can unsubscribe them.
Q: How can I view, update, or delete my information?
A: If you have purchased goods, you can also contact our customer service department via the email address listed in the "Contact Us" section below to access or update any such information.
In accordance with applicable law, you may also exercise your rights to request that we delete or restrict access to your personal data. We may need to retain data for purposes permitted by law, and we will explain this to you if necessary.
Q: What options do I have for receiving communications from the company?
A: If you have purchased goods, you will automatically receive promotional emails and direct mail from the company. We provide customers with an "opt-out" option, allowing you to choose not to have your information used for purposes unrelated to the ordering, processing, fulfillment, or delivery of product orders. If you wish to "opt out" of receiving information or materials that we believe may be of interest to you, we offer the following options:
Electronic Promotional Offers: You can "unsubscribe" at any time by simply clicking the "unsubscribe" link in any promotional email you receive to stop receiving promotional emails from the sender. Additionally, if you have an online account, you can log in to the "My Account" section of the website to change your preferences for receiving emails from us.
Direct Mail Promotional Offers: If you wish to be removed from our product catalog mailing list, please contact a customer service representative via email to stop receiving paper product catalogs.
Other Contact Methods: In any case, you can send an email to the email address listed in the "Contact Us" section below.
Q: What are California Privacy Rights?
A: If you are a California resident, you may request information about our disclosure of your personal information to third parties or affiliates for their direct marketing purposes. To make such a request, please send a written request to the email address below, and include in the subject line that you are requesting a company "California Privacy Rights" notice. Please include "Recipient: California Privacy" in the subject line. We are not responsible for notices that are not properly marked, sent, or are incomplete. Please allow up to 30 days for us to process your request. You may make such a request once per year.
Non-affiliated third parties are independent of this company, and if you wish to obtain information about your disclosure choices or stop receiving communications from such third parties, you will need to contact those non-affiliated third parties directly.
Q: What about children's privacy?
A: Protecting children's privacy is extremely important to us, and this website is not intended for children under 13 years of age. We do not target this website to such children, nor do we knowingly collect any personal information from such children. If you are under 18 years of age, you are not permitted to use this service. If we discover that a child under 13 has provided us with personally identifiable information, we will make reasonable efforts to delete such information from our records. Parents should be aware that they can use online parental control tools to prevent their children from submitting information online or accessing content that is harmful to minors without parental permission.
Q: Where is my data stored? How long is it stored?
A: Your personal information may be stored and processed on servers in the United States/Canada/Hong Kong and is subject to the laws of the United States/Canada/Hong Kong. The servers and databases where information is stored may be located outside the country where you access this website, and the data protection and other laws of that country may differ from those of your country of residence. We may disclose your personal information in response to inquiries or requests from government agencies, or to cooperate with legal proceedings. information.
Personal information that we collect, access, or process will only be retained for as long as necessary to fulfill the purpose for which it was collected, to fulfill our legitimate business purposes, or as required or authorized by law. Personal information that is no longer needed for the identified purposes will be destroyed, deleted, or de-identified or anonymized.
Q: What if I live outside the United States?
A: Our digital operations are conducted wholly or partially in the United States/Canada/Hong Kong. Regardless of where you reside, you agree to the transfer of your personal data to the United States/Canada/Hong Kong for processing and storage, and you permit the company to use and collect your personal information in accordance with this Privacy Policy.
Q: How will the company communicate changes to this policy?
A: Any changes to our Privacy Policy will be posted here so that you are always aware of what information we collect, how we use it, and whether we disclose it to anyone. Your continued use of this website after the posting of these changes constitutes your acceptance of these changes.
Q: Who should I contact if I have other questions or concerns about this policy? How can I file a complaint?
A: If you have any questions or concerns about our Privacy Policy, please feel free to contact us. You can contact Beautrich Living Limited's customer service department via email at service@bloomwithsun.com.
We are committed to transparency in how we collect and use personal information and welcome any questions or concerns you may have. If you have any questions or complaints about how we handle your personal information, please contact us at service@bloomwithsun.com. If you believe we have not resolved your issue, or if you choose another option, you have the right to file a complaint with the regulatory authorities in your country of residence and/or the United States. You can contact the U.S. Federal Trade Commission (FTC) regarding your issue. For more information, please visit https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc.